UMB Bank Mgr I/Operations Team in Kansas City, Missouri

Minimum Knowledge and Skills:

-Demonstrates ability to communicate clearly with coworkers, managers, and business partners

-Demonstrates ability to effectively communicate in writing

-Demonstrates ability to actively lead team activities or work initiatives

-Demonstrates ability to be detail oriented, and ensure work produced is of high quality

-Demonstrates ability to effectively manage a team of 3- 6 associates

-Demonstrates ability to effectively participate in business partner meetings

-Demonstrates ability to make sound decisions in a fast-paced environment

-Demonstrates advanced problem solving skills

-Demonstrates excellent analytical skills and problem solving skills

Duties and Responsibilities:

This role will provide supervision for daily operations activities.

-Ensure staff is properly developed to carry out their daily responsibilities and effectively service business partners.

-Interact with associates through formal and informal means as a way to develop a productive, engaged work force.

-Develop controls which reduce risk to the organization.

-Provide a high level of expertise to business partners and help them provide TUCE to UMB customers.

-Other duties as assigned.

Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.

Please visit us at to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.

Minimum Requirements:

  • Five (5) years of experience in Banking operations

  • Three (3) years of experience with banking and/or banking operations

  • Associates degree

WW :


Preferred Requirements:

  • Bachelors degree

  • Seven (7) years of experience in financial services

  • Knowledge in one or more of the following:

  • Global Plus knowledge

  • Wire Transfer systems

  • ACH systems

  • Previous supervisory experience


We strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!

What you'll get:

Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!

Additional Information:

Monitor budget, provide reports/stats to senior management, communicate directly with customers, find ways to improve team overall quality, conduct meeting with business partners or customers,

Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.

Professional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.

Preferred Knowledge and Skills:

-Effectively develop and execute innovative ideas

-Highly knowledgeable in multiple areas of custody

Work Schedule:

Monday-Friday: 11:30pm-8:30am

Division Name:

Enterprise Technology & Ops

Job Title:

Manager I/Operations Team

Requisition Number:



1008 Oak Street



Postal Code:



Kansas City


Full Time