UMB Bank Corp Trust Relationship Mgr l in St. Louis, Missouri
Duties and Responsibilities:
This role will provide complete ownership of between 500 to 1000 paying agent appointments including payment of debt service, invoicing and collecting of fee payments
Interacts with small to large municipal issuers, including cities and school districts
Provides reconciliation of omnibus paying agent and cost of issuance accounts
Disseminates financial information to the EMMA system (as required)
Responsible for accurate/timely setup of issues on all systems, preparing accounts for compliance review and responding appropriately to compliance exceptions
Resolve complex administrative issues and provide support to existing client staff
Provide occasional support to mid-tier and/or senior clients
Operate independently to service the clients and resolve intermediate issues
Provides day to day support to existing institutional/corporate trust accounts including billing for administrative fees, recommending fee increases, facilitating bond closing, handling cash and investment transactions, monitoring cash activities, providing debt service calculations, executing payment generation and follow-up
Recommend and submit new business for approval from the new business committee made up of the senior leadership team in Corporate Trust
Price business based on account structure compared to existing business.
Review legal documents to ensure operational mechanics are appropriate
Work with corporate legal, compliance and outside legal counsel to negotiate document provisions
Participate in cross-training to learn other Corporate Trust roles and provide support, as needed
Other duties as assigned
Minimum Knowledge and Skills:
Demonstrates strong client relationship management skills
Demonstrates successful networking skills and the ability to establish a network of strategic contacts
Demonstrates ability to provide positive client experience through a variety of methods including associate engagement, technology, workflows and processing
Demonstrates ability to manage multiple projects and timelines
Demonstrates exceptional written and verbal communication skills with attention to detail
Demonstrates general knowledge of banking products and services
Demonstrates the ability to be self directed
Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.
Please visit us at careers.umb.com to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.
We strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!
What you'll get:
Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Professional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Bachelor's degree or equivalent work experience
2 years relevant experience
CCTS - Certified Corporate Trust Specialist
Corporate Trust Relationship Manager l
2 South Broadway